***Coordinated Entry is a regional housing support program.
If you need emergency shelter after hours or on weekends please click here.

Getting Help is as Easy as 1, 2, 3 
Call Coordinated Entry 540.724.6630 







Speak to a live Coordinated Entry Specialist or leave a message and we will return your call.

Take 5-10 minutes to answer simple questions about your living status and finances.

Learn what your eligibility is, connect with providers, and discover which resources can help. 

*Currently there is no physical location for the Coordinated Entry program - all processes are completed via phone only. 

What is Coordinated Entry?

Coordinated Entry (C.E.) screens those in need of services to determine their eligibility for limited rental assistance, rental deposits, transitional housing, permanent supportive housing, and other similar services. Coordinated Entry does not provide any financial assistance themselves or direct services.

Coordinated Entry provides free  information and referral to connect those with housing needs to resources in the community that may offer assistance.  

What is the C.E. Mission?

To rapidly connect those experiencing homelessness and those at risk of homelessness to the providers and resources best suited to meet their needs.

Appeal Process

The Coordinated Entry Specialist uses a uniform screening tool for each request and does not discriminate based on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.

Coordinated Entry & other FHN Affiliated Assistance programs are based on need, submission date, and resource availability. If you disagree with any decision made, you have the right to appeal the decision. 


Click here for the complete grievance/appeals process.

Housing Programs 

Coordinated Entry





Permanent Supportive Housing


Affordable Housing

Coordinated Entry is a streamlined community system for emergency & homeless services, rental assistance, and shelter resources.  All individuals seeking support are processed through Coordinated Entry, which consists of a short phone-screening, after which individuals are provided with their resource options or referred to applicable/available providers.  

Rapid Re-Housing programs offer financial assistance and/or housing-focused case management to help households obtain permanent housing quickly after experiencing homelessness. This enables communities to shorten the length of time people experience homelessness, opening beds for others who need them and reducing the public and personal costs of homelessness. 

The prevention program is used to divert households from entering into shelter systems by providing case management and/or financial assistance. 

Prevention services are prioritized by focusing on serving the most vulnerable in order to best utilize resources and serve as many individuals as possible. 

This is a strategy that prevents homelessness for people seeking assistance by helping them problem solve and find potential solutions. Other community resources are utilized to improve financial situations that result in housing stabilization. Diversion, like prevention can reduce the number of people entering homelessness and the demand for shelter beds.

PSH, is permanent housing coupled with supportive services offered for as long as needed, and is the solution to chronic homelessness. With appropriate supports, permanent housing can serve as a foundation for rehabilitation, therapy, and improved health of individuals experiencing chronic homelessness. PSH is not only successful at ending chronic homelessness, but is often also cost-efficient. People experiencing long-term homelessness often incur significant public costs, through emergency room visits, run-ins with law enforcement, incarceration, and access to existing poverty and homeless programs. A number of cost and case studies have demonstrated that PSH largely or totally offsets these costs while ending homelessness for the individuals served.

Affordable Housing is central to the success of Housing First programs and vital for preventing and ending homelessness. Most often homelessness occurs when people or households are unable to acquire and/or maintain housing they can afford. It is the scarcity of affordable housing in the United States that is behind this inability to acquire or maintain housing.

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